Refund & Cancellation Policy

Effective Date: April 1, 2026

At GetMee.fit, we deliver personalized digital diet plans within approximately 30 minutes via WhatsApp and Email after payment.
Because these products are customized and delivered within 30 minutes, we maintain a strict no-refund and no-cancellation policy except in limited circumstances described below.

1. No Refund Policy

All sales made on GetMee.fit are final and non-refundable.
Refund requests will not be accepted for reasons including, but not limited to:
- Change of mind after purchase
- Accidental order placement
- Failure to consult a medical professional before using the plan
- Technical or user errors (e.g., providing incorrect email or phone number)

2. Exceptions — Refund Eligibility

Refunds will only be considered in the following exceptional case:

Duplicate Payment: If you are charged more than once for the same order.
How to Request a Refund for Duplicate Payment
Contact us within 24 hours of the purchase.
Provide proof of duplicate payment, such as:
- Transaction IDs
- Payment confirmation screenshots
- Bank or payment gateway statements showing the duplicate charge
We will verify the duplicate transaction. If confirmed, the duplicate amount will be refunded via the original payment method.
Processing time: We submit an approved refund to SabPaisa promptly. SabPaisa states that refunds typically settle within 5–7 business days. Our maximum expected turnaround by original instrument is: UPI — 5–7 business days; credit or debit card — 5–7 business days; net banking — 5–7 business days; wallet — 5–7 business days. The customer's bank or wallet provider may take additional time to display the credit after SabPaisa marks it successful.

3. Cancellation Policy

Because personalized diet plans are delivered within 30 minutes of successful payment, cancellations are not possible once the order is placed.
There are no cancellation procedures or cancellation fees to apply — cancellation requests received after payment cannot be honored.

4. Custom Requirements & Plan Changes

If you need something specific reflected in your plan — for example a food allergy, an ingredient you would like excluded, or another dietary consideration — please contact us within 10 minutes of placing your order, via WhatsApp or at ecom@klickkk.com. Requests received within this window will be accommodated wherever reasonably possible, before your plan is generated.

Once your plan has been delivered it cannot be modified. A request to change a delivered plan is not a ground for a refund or cancellation under this policy.

5. Non-Refundable / Non-Cancellable Products & Services

All personalized digital diet plans and any related services sold through GetMee.fit are non-refundable and non-cancellable once delivered.

6. Grievance Redressal and Contact

If you believe you are eligible for a refund under the exception above, or if you have questions, contact our support team:

Company Name: Klickkk Digital
GSTIN: 07BEDPC1199E1ZT
Address: A-2/135, First Floor, Sector 17, Rohini, Delhi-110089
Ph No.: +919205464544
Email: ecom@klickkk.com